Egidio
Report · 2026

Smishing has changed scale

Text-message phishing is no longer a marginal phenomenon or a text riddled with typos. It's a fraud channel in its own right, with measured, documented losses, evolving alongside new mobile messaging formats.

A fivefold increase in four years

$470M
Losses reported to the FTC for text scams in the United States in 2024 — a fivefold increase since 2020.
FTC, Data Spotlight. Accessed 07/15/2026.
59,271
Complaints received by the FBI (IC3) for text scams tied to fake road-toll fees alone, in 2024.
FBI, Internet Crime Complaint Center (IC3), 2024. Accessed 07/15/2026.

The scenarios that work best

According to reports aggregated by the FTC and FBI, the most effective fraudulent texts consistently mimic the same types of senders: package-delivery companies, banks, toll operators, government agencies, recruiters, or even a simple "wrong number" that starts a conversation before drifting toward a request for money or a fake investment opportunity. The common thread: a scenario universal enough to work on anyone, with no prior targeting.

The message format is changing too

With RCS (Rich Communication Services) adopted by major smartphone makers in 2025, a fraudulent text can now display with a logo, polished formatting and an embedded link preview — a look far closer to a real business communication than a plain-text SMS. The same deceptive mechanism now comes with a far more convincing wrapper, without the underlying scenario changing at all.

Smishing

A blend of "SMS" and "phishing" — phishing carried out by text message rather than email.

RCS

Rich Communication Services: the successor to the classic SMS, enabling rich messages, read receipts and attachments — increasingly used, including by scammers.

🔒 A text that perfectly mimics a real brand is still recognizable by its pattern — urgency, a shortened link, a request for immediate action. See how Medusa works for multi-channel detection.

Frequently asked questions

Has smishing really increased?

Yes, measurably: the FTC documented $470 million in losses linked to text scams in the United States in 2024, versus a fraction of that amount in 2020 — a fivefold increase in four years.

Why are package-delivery scenarios so common?

Because a message announcing a delivery problem creates believable urgency for almost anyone, without needing any prior personal information about the target — a universal scenario, and therefore profitable at scale.

Do new message formats (RCS) change things?

RCS allows messages with logos, formatting and link previews — a look far closer to a real business communication than a plain text message, which makes visual imitation harder to spot at a glance.

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