How the fake delivery text works
The believable trigger
You get a text claiming there's a parcel waiting — plausible, since most people genuinely have something in transit at any given time.
The small fee
The text asks for a small redelivery or customs fee, often around £1.99 — deliberately low to feel too trivial to question.
The convincing site
The link opens a page that looks genuinely like the courier's site, with a payment form waiting.
The real cost
Entering card details there hands them to criminals who typically take far more than the small fee shown — the £1.99 is the hook, not the theft.
How to spot it
- The sender: Genuine Evri texts show "Evri" as the sender name, not an unknown or international mobile number.
- The link: Real Evri links use the format
evri.link/...— anything else isn't genuine. - Any request for payment: Evri, Royal Mail and DPD never ask you to pay a redelivery fee by text link — this is the single clearest red flag.
What to do if you get this text
- Don't click. Even loading the page can be enough for a sophisticated operation to fingerprint your device.
- Report it: Forward the message to 7726 — free on every UK network, recommended by Ofcom and the NCSC. It sends the message and sender's number to your network for investigation and blocking.
- Check the real way: Track any genuine parcel directly through the courier's official app or website, typed manually.
Egidio: your automatic phishing detector
These texts work because almost everyone has a parcel in transit somewhere, almost always. Egidio catches the moment the link tries to load.
Egidio screens incoming calls and scans links arriving through your messaging apps in real time. When it recognises a fake delivery site, it blocks the page before it loads — no need to remember every sender name or link format yourself.
Install Egidio