Egidio
Remittance scam · immigrant scam

Two families to protect. One here, one back home.

You live in Australia, but part of your attention — and often part of your paycheck — stays with the family back home. Scammers know it, and some traps are built specifically for immigrant communities, exploiting exactly that distance.

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The real weight of the corridor

US$7.3 billion sent from Australia to India in 2024 — Australia's single largest remittance corridor. World Bank data, cited by remittance market analysis, 2024
$129 billion remittances received by India globally in 2024 — the world's largest recipient, ahead of Mexico, China and the Philippines. World Bank, Migration and Development Brief, 2024
A$3.2 million lost to "virtual kidnapping" scams targeting Chinese international students in Australia in a single year. Australian Federal Police, public warning

These flows are not abstract: for millions of households in India, China, and the Philippines — Australia's largest source countries for skilled migration and international students — a remittance sent from Australia covers rent, school fees, or medicine. That dependency — and the anxiety around it — is precisely the terrain scammers exploit.

The scams built specifically for immigrant communities

The most documented

Fake Department of Home Affairs officials

A call or email impersonating a senior immigration official, spoofing a real Canberra switchboard number and citing an applicant's real reference number harvested from social media, demanding an "expedite" payment of A$1,500 to A$7,000 by cryptocurrency or third-party remittance service.

Before the visa is even granted

Fraudulent migration agents

Scam "agents" poach visa applicants on social media and WhatsApp, promising a guaranteed or fast-tracked outcome for an upfront fee. The Australian Border Force runs ongoing crackdowns specifically targeting fake migration agents and phantom sponsoring businesses.

On the transfer itself

Fake remittance and money-transfer apps

A cloned or unlicensed transfer app, or a "special rate" offered outside official channels, that takes the money and disappears. Always send remittances through licensed operators, and verify an app's identity before entering banking details.

Targeting families on both sides

Virtual kidnapping

Callers posing as Chinese officials tell an international student in Australia they're implicated in a crime back home, then instruct them to cut contact with everyone and stage photos or video appearing bound and blindfolded — while a separate call tells the family in China their child has been kidnapped and demands ransom. No one has actually been abducted.

On WhatsApp

"Mum, I've lost my phone"

A message from an unknown number claiming to be a child or relative on a "new phone," asking for urgent money to pay a bill. It works precisely because families abroad are used to hearing from relatives on unfamiliar numbers.

A documented case

Australian Federal Police, public warning. Chinese international students in Australia have been targeted with "virtual kidnapping" calls from people posing as Chinese government officials, claiming the student is implicated in a crime and must cut off contact with friends and family. Victims have been coerced into staging photos of themselves bound and blindfolded, which are then sent to families in China alongside ransom demands — with no actual kidnapping ever taking place. The AFP has confirmed no genuine Chinese authority will contact a student's mobile phone to demand payment.

Australian Federal Police, scam warning media release

The protection that crosses the border

Egidio's Family mode protects up to 4 phones under a single subscription — and what's easy to miss is that the invite link travels across borders. You send it on WhatsApp like any other link; wherever Egidio is available on Google Play, the person who receives it — a parent back home, a sibling somewhere else entirely — installs it and is protected too, with nothing else to configure.

Egidio Family costs $99.99 AUD/year for up to 4 people. See the full math behind the price versus the average cost of a scam, and how Family mode works in practice.

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Where to report, where to verify

Frequently asked questions

Can the Department of Home Affairs call and ask for payment?

No. Genuine Home Affairs officers never request additional fees outside the official ImmiAccount portal, and never conduct real visa business by phone, gift card, cryptocurrency, or third-party remittance services. Scammers have spoofed Canberra switchboard numbers and cited real application references harvested from social media — hang up and verify only through immi.homeaffairs.gov.au.

How do I know if a "kidnapping" call is fake?

Virtual kidnapping calls create panic and demand immediate payment before you can check on your family member. Stay calm, try to contact the supposedly kidnapped person directly on another line, ask the caller a question only your real family member could answer, and never wire money under pressure. The Australian Federal Police has confirmed these calls are extortion, not real kidnappings.

Does Egidio's Family mode protect relatives who live in a different country?

Yes. The Family mode invite link travels across borders just like any WhatsApp link — once installed on a phone, wherever Egidio is available on Google Play, protection activates for that person too, without any extra setup. How Family mode works →